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Much of health care today involves helping patients manage conditions whose outcomes can be greatly influenced by lifestyle or behavior change. Written specifically for health care professionals, this concise book presents powerful tools to enhance communication with patients and guide them in making choices to improve their health, from weight loss, exercise, and smoking cessation, to medication adherence and safer sex practices. Engaging dialogues and vignettes bring to life the core skills of motivational interviewing (MI) and show how to incorporate this brief evidence-based approach into any health care setting. Appendices include MI training resources and publications on specific medical conditions.
This book is in the Applications of Motivational Interviewing series.

The Interprofessional Health Care Team: Leadership and Development explores theoretical concepts of leadership in an interdisciplinary health care environment and provides practical examples of these concepts from the perspective of health care scholars, scientists, faculty, and health administration professionals. This comprehensive text introduces multidisciplinary collaboration in three modules: Teamwork and Group Development, Leadership in Interdisciplinary Groups and Building Sustainable, Collaborative Cultures. Each module is divided into units which introduce key concepts and provide active teaching/learning experiences. This valuable resource will help healthcare students and professionals to be prepared for future collaboration with those of other related disciplines in order to develop advanced understanding and competence in health research, academia, evidence-based practice, and health-care policy development and system transformation.

Marketing Your Clinical Practice: Ethically, Effectively, Economically, Fourth Edition is an updated and revised edition of this best selling guide to medical practice marketing including new topics and advanced techniques. This essential resource provides readers with the plans and real examples to market and grow a successful practice. This book is filled with practical marketing tips and strategies based around five components of a successful practice: retaining current patients, attracting new patients, motivating staff, working with managed care and other physicians, and utilizing the Internet and consultants. Marketing Your Clinical Practice: Ethically, Effectively, Economically, Fourth Edition is the perfect resource for any physician in a single or group practice looking to improve their business and medical students learning how to develop a practice. New topics to the Fourth Edition include: Dispensing Drugs, Disaster Preparedness, Office Space Planning, Enhancing Patient Experience with Architectural Guidance, Marketing to the Generations

Too many Americans die each year as a result of preventable medical error—mistakes, complications, and misdiagnoses. And many more of us are not receiving the best care possible, even though it’s readily available and we’re entitled to it. The key is knowing how to access it.

The Patient’s Playbook is a call to action. It will change the way you manage your health and the health of your family, and it will show you how to choose the right doctor, coordinate the best care, and get to the No-Mistake Zone in medical decision making. Leslie D. Michelson has devoted his life’s work to helping people achieve superior medical outcomes at every stage of their lives. Michelson presents real-life stories that impart lessons and illuminate his easy-to-follow strategies for navigating complex situations and cases.  

The Patient’s Playbook is an essential guide to the most effective techniques for getting the best from a broken system: sourcing excellent physicians, selecting the right treatment protocols, researching with precision, and structuring the ideal support team. Along the way you will learn:

Why having the right primary care physician will change your life

Three things you can do right now to be better prepared when illness strikes

The ten must-ask questions at the end of a hospital stay

How to protect yourself from unnecessary and dangerous treatments

Ways to avoid the four most common mistakes in the first twenty-four hours of a medical emergency

This book will enable you to become a smarter health care consumer—and to replace anxiety with confidence.




From the Hardcover edition.

Covering strategies for effective communication, Health Professional and Patient Interaction, 8th Edition provides the tools to help you establish positive patient relationships built on respect. Practical examples and scenarios show how to apply respect and professionalism to patients of various ages and levels of impairment. New to this edition is an Evolve companion website with video clips and simulation activities, each showing the principles of respectful interactions between health care professionals and patients. Written by an expert author team of Ruth Purtilo, Amy Haddad, and Regina Doherty, this resource addresses respect in the context of different practice settings, a diverse society, and difficult situations.



  • Patient Cases introduce the patient's point of view to illustrate key principles and encourage a more personal connection.
  • Reflections boxes challenge you to apply critical thinking skills and your personal experience to different scenarios.
  • Questions for Thought and Discussion at the end of each section help you apply your knowledge to a variety of situations.
  • Interdisciplinary approach addresses basic issues that apply to many different healthcare disciplines.
  • Strategies for effective communication are shown with patient examples and scenarios, applied to patients of all ages and with various levels of physical and emotional impairment.
  • An emphasis on respect and ethics sets up a basis for building positive relationships with patients.


  • Updated health care terminology keeps you current with communication in today's health care settings.
  • Expanded content on diversity reflects diverse patient populations and shows how to respect differences.
  • NEW author Regina Doherty brings an occupational therapy perspective to this edition.

Gerontology For The Health Care Professional, Second Edition is a comprehensive, practical text covering the evolving field of gerontology, written for health care students and professionals . This text is clinically relevant while implementing theoretical treatment of the subject matter. Written by experts across many health professions, Gerontology For The Health Care Professional, Second Edition presents an up-to-date and realistic view on the aging process. With topics presented in an introductory fashion, this book covers all the important aspects of aging and instills an appreciation For The multidimensional aspects of aging for those who are working with and caring for elderly patients or clients. Each chapter includes objectives, chapter outlines, multiple-choice review questions and learning activities! Available Instructor Resources Include: PowerPoint Slides, Instructor's Manual and Discussion Questions. New To The Second Edition : Thoroughly updated content New information on sleep, aging, and functional performance later in life A new chapter on effective communication with older people Topics Covered Include: Demographic Trends of an Aging Society Social Aspects of Aging the Physiology and Pathology of Aging Staying Healthy in Late Life Cognition and Aging the Psychological Aspects of Aging (including quality of life, personality change, and behavioral change) Nutrition Throughout the Lifespan Drug Therapy and Polypharmacy in the Elderly Sexuality and Aging the Continuum of Care (including care giving) Financing Health Care For The Elderly Health Care Providers Working with the Elderly Future Concerns in an Aging Society

This is your comprehensive guide for the most important component of the relationship between caregiver and patient: communication. Successful communication with patients can decrease patient anxiety, increase patient compliance, and result in a positive experience for all involved. This book focuses on the therapeutic response to specific situations and client needs, with examples of both good and bad communication to help you communicate therapeutically and effectively in diverse health care settings.
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Having a balanced understanding of legal and ethical concepts and applying them to a multitude of real-life clinical and administrative situations is essential to any health professional.  This text provides this balance by helping health professionals understand both the intention as well as the realities of the law.  All the while, preparing them for the major ethical considerations and dilemmas they may encounter.  Written in a straightforward manner aimed at health professionals in a variety of settings, this book introduces the reader to many topics affecting health care today such as the legal system, patient/physician relationship, professional liability and malpractice prevention, confidentiality, physician's public duties, medical records, and bioethical issues.  Through this introduction healthcare professionals will better understand the ethical obligations to the patient, the employer, and themselves. For Medical Assisting students.

The purpose of medical education is to benefit patients by improving the work of doctors. Patient centeredness is a centuries old concept in medicine, but there is still a long way to go before medical education can truly be said to be patient centered. Ensuring the centrality of the patient is a particular challenge during medical education, when students are still forming an identity as trainee doctors, and conservative attitudes towards medicine and education are common amongst medical teachers, making it hard to bring about improvements. How can teachers, policy makers, researchers and doctors bring about lasting change that will restore the patient to the heart of medical education? The authors, experienced medical educators, explore the role of the patient in medical education in terms of identity, power and location. Using innovative political, philosophical, cultural and literary critical frameworks that have previously never been applied so consistently to the field, the authors provide a fundamental reconceptualisation of medical teaching and learning, with an emphasis upon learning at the bedside and in the clinic. They offer a wealth of practical and conceptual insights into the three-way relationship between patients, students and teachers, setting out a radical and exciting approach to a medical education for the future.

“The authors provide us with a masterful reconceptualization of medical education that challenges traditional notions about teaching and learning. The book critiques current practices and offers new approaches to medical education based upon sociocultural research and theory. This thought provoking narrative advances the case for reform and is a must read for anyone involved in medical education.” -

David M. Irby, PhD, Vice Dean for Education, University of California, San Francisco School of Medicine; and co-author of Educating Physicians: A Call for Reform of Medical School and Residency

"This book is a truly visionary contribution to the Flexner centenary. It is compulsory reading for the medical educationalist with a serious concern for the future - and for the welfare of patients and learners in the here and now."

Professor Tim Dornan, University of Manchester Medical School and Maastricht University Graduate School of Health Professions Education.

American medicine attracts some of the brightest and most motivated people the country has to offer, and it boasts the most advanced medical technology in the world, a wondrous parade of machines and techniques such as PET scans, MRI, angioplasty, endoscopy, bypasses, organ transplants, and much more besides. And yet, writes Dr. Eric Cassell, what started out early in the century as the exciting conquest of disease, has evolved into an overly expensive, over technologized, uncaring medicine, poorly suited to the health care needs of a society marked by an aging population and a predominance of chronic diseases. In Doctoring: The Nature of Primary Care Medicine, Dr. Cassell shows convincingly how much better fitted advanced concepts of primary care medicine are to America's health care needs. He offers valuable insights into how primary care physicians can be better trained to meet the needs of their patients, both well and sick, and to keep these patients as the focus of their practice.
Modern medical training arose at a time when medical science was in ascendancy, Cassell notes. Thus the ideals of science--objectivity, rationality--became the ideals of medicine, and disease--the target of most medical research--became the logical focus of medical practice. When clinicians treat a patient with pneumonia, they are apt to be thinking about pneumonia in general--which is how they learn about the disease--rather than this person's pneumonia. This objective, rational approach has its value, but when it dominates a physician's approach to medicine, it can create problems. For instance, treating chronic disease--such as rheumatoid arthritis, diabetes, stroke, emphysema, and congestive heart failure--is not simply a matter of medical knowledge, for it demands a great deal of effort by the patients themselves: they have to keep their doctor appointments, take their medication, do their exercises, stop smoking. The patient thus has a profound effect on the course of the disease, and so for a physician to succeed, he or she must also be familiar with the patient's motivations, values, concerns, and relationship with the doctor. Many doctors eventually figure out how to put the patient at the center of their practice, but they should learn to do this at the training level, not haphazardly over time. To that end, the training of primary care physicians must recognize a distinction between doctoring itself and the medical science on which it is based, and should try to produce doctors who rely on both their scientific and subjective assessments of their patients' overall needs. There must be a return to careful observational and physical examination skills and finely tuned history taking and communication skills. Cassell also advocates the need to teach the behavior of both sick and well persons, evaluation of data from clinical epidemiology, decision making skills, and preventive medicine, as well as actively teaching how to make technology the servant rather than the master, and offers practical tips for instruction both in the classroom and in practice.
Most important, Doctoring argues convincingly that primary care medicine should become a central focus of America's health care system, not merely a cost-saving measure as envisioned by managed care organizations. Indeed, Cassell shows that the primary care physician can fulfill a unique role in the medical community, and a vital role in society in general. He shows that primary care medicine is not a retreat from scientific medicine, but the natural next step for medicine to take in the coming century.