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INTRODUCTION TO MEDICAL PRACTICE MANAGEMENT uses a unique, two-tiered approach in each unit to help students become successful managers in any medical office setting. The first chapter in each unit introduces students to the basics of medical practice management and the roles of each staff member within the healthcare facility, The second chapter of each unit covers the skills and responsibilities of the manager in relation to the topics being covered. From personnel management to compliance with regulatory agencies, students must first understand the fundamentals of managing the medical office in order to develop the expertise they need to successfully teach staff, train new personnel, and audit procedures that occur in daily practices. Numerous examples of letters, procedural policies, and forms are included for hands-on learning. Students will also have the opportunity to practice the skills they are learning as they create their own practice with the Think Like a Manager feature at the end of each unit and the accompanying templates provided in the back of the book.
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Completely updated, the Second Edition of Nursing Informatics and the Foundation of Knowledge covers the history of healthcare informatics, current issues, basic informatics concepts, and health information management applications. The text includes key terms, case studies, best practice examples, critical thinking exercises, and web resources.

Now it its fourth edition, HUMAN DISEASES has been updated and expanded to include the cutting-edge topics and features you need for success in health care today! This best-selling pathophysiology book first delivers basic anatomy and physiology in a reader-friendly manner, then explores the diseases and disorders health care professionals see and treat most. Intuitively organized, chapters present each disease’s description, etiology, symptoms, diagnosis, treatment, and prevention. Readings also incorporate contemporary issues in health care, including the impending ICD-10 switchover, pharmacology concerns, herbal and non-traditional remedies, new research findings, and current statistics. Designed to simplify pathology, HUMAN DISEASES, 4th Edition lightens heavy concepts with thought-provoking vignettes and cases, highlighted features, colorful photography and illustrations, and more.
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This third edition is the most comprehensive and dynamic learning package on the market for Medical Assisting. It boasts the most skills and procedures covered and includes key areas either not found or lightly touched on in other books such as: History of Medicine, Professional Procedures, coverage of OSHA and CLIA, and transcription. All ABHES and CAAHEP competencies are covered. The new edition maps to the latest CAAHEP Standards and Guidelines for Medical Assisting Educational programs and the ABHES Program Requirements and Curriculum. Comprehensive Medical Assisting: Administrative and Clinical Competencies provides more opportunity for critical thinking through case studies, critical thinking questions, scenarios, and features tying to both of Delmar's Medical Assisting DVD series. The book also emphasizes softer skills such as professionalism and practical skills including how to comply with HIPAA regulations and deal with privacy issues on the job. Delmar is a part of Cengage Learning.

Using a clear, hands-on approach to learning front office skills, Medical Office Administration, 3rd Edition prepares you for a successful career as an administrative medical assistant. You will perform procedures with Medisoft® v18 software, allowing you to practice day-to-day tasks as if you were in an actual office setting. This edition adds NEW coverage of ICD-10 coding and updated content on electronic health records. Written by expert medical administrative educator Brenda Potter, this worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job. Medisoft software sold separately.

  • Engaging worktext format makes it easier to apply what you’ve learned to the real world, breaking up the content into manageable segments, and providing case studies, critical thinking exercises, role-playing exercises, and collaborative learning activities.
  • Real-world examples apply important concepts to the medical office setting.
  • A conversational writing style makes it easier to read and understand the material.
  • HIPAA Hints ensure that you comply with HIPAA mandates.
  • UNIQUE! The Diverse Community of Patients chapter addresses the important issue of cultural diversity.
  • Procedure boxes offer step-by-step instructions on how to perform specific administrative tasks.
  • Procedure checklists spell out the individual steps required to complete a full range of administrative procedures, and are based on CAAHEP competencies.
  • Learning objectives show the key points that you are expected to learn in each chapter.
  • NEW! Medisoft® v18 software allows you to practice common administrative tasks with real-world office management software. Medisoft sold separately.
  • NEW! Coverage of ICD-10 coding prepares you for the October 2014 transition to ICD-10.
  • UPDATED EHR coverage applies administrative concepts and procedures to their use within the Electronic Health Record.
  • NEW electronic procedure checklists on the Evolve companion website measure how well you have mastered procedures.

ESSENTIALS OF HEALTH INFORMATION MANAGEMENT, Second Edition, is a comprehensive book that presents your first semester students with both theoretical and practical applications of health information management. The authors’ dynamic and unique approach to this topic targets those students who respond best to hands-on and visual learning.
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FORREST GENERAL MEDICAL CENTER ADVANCED MEDICAL TRANSCRIPTION, FOURTH EDITION is a highly practical guide provides advanced training in medical transcription and terminology. Ideal for use as a classroom resource or a self-paced learning aid, the text includes a complete course of lessons to help you acquire or sharpen transcription skills and prepare for success as a healthcare documentation specialist in hospitals, medical practices, laboratories, or legal and business environments. The new fourth edition features numerous chapters dedicated to individual medical specialties, providing an overview of each specialty; relevant abbreviations, terminology, and pronunciations; anatomical illustrations; transcription tips; and useful websites. Complementing the chapter material are special features to enhance learning and hone practical skills, including activities devoted to critical thinking and professional ethics, as well as audio transcription exercises offering practice with live dictation. Forrest General Medical Center Advanced Medical Transcription has been thoroughly updated to reflect important developments in the field, including electronic filing, HIPAA standards, new rules and regulations, evolving best practices, current forms and examples, and other trends and issues relevant for today’s medical transcription professionals.
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Practical and reader-friendly, FOUNDATIONS OF EMS SYSTEMS is an invaluable resource that provides a broad, contemporary overview of EMS with a realistic focus on the field provider. Based on the course outcomes developed by the EMS committee of Fire and Emergency Services in Higher Education, this book introduces learners to the EMS world and provides the knowledge they need in order to prepare them for success as an EMS provider. With an emphasis on EMS as a profession, the book explains the background, structure and operations of these systems, the role of each provider within the healthcare system, and how to offer optimal delivery of care and services.
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This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations.

  • Easy-to-read style provides practical information, hints, and tips.
  • Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter.
  • Spotlight on Future Success boxes provide students with useful, practical tips for improving communication.
  • Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned.
  • Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter.
  • Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content.
  • Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills.
  • Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills.
  • Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers.
  • Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts.
  • Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills.

Equip your students with the effective counseling skills they need to help their clients deal with the challenges of communication disorders. COUNSELING SKILLS FOR SPEECH-LANGUAGE PATHOLOGISTS AND AUDIOLOGISTS, 2E is the only text available that combines the insights of a well-respected clinical psychologist with the practical knowledge of a recognized speech-language pathologist to highlight the most important basic and advanced counseling skills your students need. Written in user-friendly language, this text places the theories of counseling and the therapeutic process in real-life contexts that are applicable and meaningful for today’s speech-language pathologists and audiologists. Numerous, varied examples drawn directly from the first-hand experiences of the authors help students develop relevant and usable skills. Case studies and proven learning features help your students refine their abilities to manage even the most challenging emotions, behaviors, and situations.
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